IT support · devices · users
IT support specialist
Help people troubleshoot devices, applications and access.
Explore user support, practical diagnosis and clear communication.
Explore IT work
Find the IT work you want to learn.
Compare IT support, networking, cloud engineering, cybersecurity, data analysis, data engineering, machine learning, DevOps and software development. Open a guide for day-to-day duties, practical skills, dated salary context and related training.
Start with the work
Explore 9 career guides.
Choose the work you want to understand. Credentials can support a learning goal; they are not a compulsory route to a job.
Networking · connectivity · operations
Network administrator
Keep networks connected and reliable.
Explore configuration, connectivity troubleshooting and operational changes.
Cloud · infrastructure · automation
Cloud engineer
Build and operate cloud infrastructure for a real requirement.
Explore platform administration, automation, monitoring and recovery.
Security · analysis · response
Cybersecurity analyst
Investigate security signals and explain what needs attention.
Explore monitoring, investigation, risk and response communication.
Data · reporting · business intelligence
Data analyst
Turn data into checked reports and useful explanations.
Compare SQL, Power BI and broader analytics preparation against the work.
Data · pipelines · reliability
Data engineer
Build and operate data pipelines people can rely on.
Compare ingestion, transformation, quality and platform operations with the work you need to perform.
AI · models · operations
Machine learning engineer
Build, evaluate and operate useful machine learning solutions.
Compare model work, platform operations and the practice or feedback you need.
Delivery · automation · operations
DevOps engineer
Improve how software and infrastructure are delivered and operated.
Compare delivery automation, platform skills, service reliability and recovery practice.
Software · applications · programming
Software developer
Build and maintain software that answers a real user need.
Compare programming foundations, front-end work and platform-specific learning with the application you need to deliver.
Salary figures live in each guide with the occupation, geography and date beside them. Broad occupation pay is not a job offer or a certification premium.
Browse all 42 career titles
Looking for another role? These pages vary in depth and source dates. Check the work and occupation scope on each page before choosing learning. Existing certification decisions and roadmaps remain available as supporting research.
- AI Research Scientist
- AI Specialist
- Business Applications Consultant
- Business Intelligence Developer
- Cloud Architect
- Cloud Engineer
- Cloud Operations Engineer
- Cloud Support Associate
- Computer and Information Research Scientists
- Cybersecurity Analyst
- Data Analyst
- Data Engineer
- DevOps Engineer
- Field Network Technician
- Full-Stack Developer
- Help Desk Technician
- Incident Response Analyst
- IT Business Analyst
- IT Director
- IT Manager
- IT Security Operations Specialist
- IT Support Specialist
- Junior Systems Administrator
- Machine Learning Engineer
- Network Administrator
- Network Automation Engineer
- Network Security Engineer
- Penetration Tester
- Project Coordinator
- Project Manager
- QA Test Engineer
- Sales Engineer
- Security Engineer
- SOC Analyst
- Software Developer
- Solutions Architect
- Sustainability Technology Specialist
- Systems Engineer
- Technical Program Manager
- Technical Support Engineer
- Technology Customer Success Manager
- Threat Intelligence Analyst
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